Customer Banking Specialist - Kununurra

Commonwealth Bank

Kununurra, Western Australia, Australia
**
Build personal connection with customers
Respond to transactional needs
Complete financial health checks
** The Commonwealth Bank is seeking a Customer Banking Specialist for their Kununurra branch, focusing on delivering exceptional customer service and financial solutions. The role involves building relationships with customers, assisting with banking technology, and conducting financial health checks to identify needs. **

Job Summary

  • Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.
  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.

Matching Summary

Match Score: 75

** The Commonwealth Bank is seeking a Customer Banking Specialist for their Kununurra branch, focusing on delivering exceptional customer service and financial solutions. The role involves building relationships with customers, assisting with banking technology, and conducting financial health checks to identify needs. **

Skills & Requirements

Must-have

  • Build personal connection with customers
  • Respond to transactional needs
  • Complete Financial Health Checks
  • Process loan and credit card applications
  • Adhere to bank processes and procedures
  • Capture customer feedback and drive improvement

Nice-to-have

  • Passion for service excellence
  • Comfortable working independently
  • See the big picture for customers
  • Genuine passion for the customer

Key Requirements

  • Ability to ask the right questions
  • Act with integrity
  • Place the customer at the centre
  • Refer customers to other specialist team members

Work Rights

Not specified

Tailored Resume

Cover Letter