Senior Dynamics 365 Technical Support & Architecture, Information Systems
Adobe Media and Data Science Research (MDSR) Laboratory
8-12 years it experience
5+ years dynamics 365 crm
L2/l3 production support ownership
This senior role sits at the intersection of L2/L3 production support, solution architecture, and hands-on technical development to stabilize a large-scale enterprise Dynamics 365 platform
Job Summary
This senior role sits at the intersection of L2/L3 production support, solution architecture, and hands-on technical development to stabilize a large-scale enterprise Dynamics 365 platform.
The ideal candidate will resolve complex incidents involving data integrity and security while designing scalable solutions to prevent recurrence and improve platform resilience.
Candidates must possess deep technical ownership capabilities to operate confidently in business-critical environments while mentoring others and influencing technical direction.
Matching Summary
This senior role sits at the intersection of L2/L3 production support, solution architecture, and hands-on technical development to stabilize a large-scale enterprise Dynamics 365 platform.
Skills & Requirements
Must-have
8-12 years IT experience
5+ years Dynamics 365 CRM
L2/L3 production support ownership
Custom plugin development C#
Dataverse data modeling
Azure integration patterns
Nice-to-have
Mentoring junior engineers
Preventive engineering mindset
Strong communication skills
High-pressure environment operation
Key Requirements
8-12 years overall IT experience
5+ years hands-on Dynamics 365 experience
Proven L2/L3 enterprise application support background