Serve as the primary contact for Warranty-related incidents, service requests, and problem resolution, coordinating with various SAP and non-SAP teams
Job Summary
Serve as the primary contact for Warranty-related incidents, service requests, and problem resolution, coordinating with various SAP and non-SAP teams.
Define and manage scoping, requirements definition, and prioritization activities for initiatives, working closely with business stakeholders to gather requirements and design solutions.
Provide ongoing support for SAP systems, troubleshooting issues, and implementing solutions to ensure system stability and performance, while also supporting automation and continuous integration processes.
Matching Summary
Serve as the primary contact for Warranty-related incidents, service requests, and problem resolution, coordinating with various SAP and non-SAP teams.
Skills & Requirements
Must-have
SAP Warranty Management subject matter expert
SAP functional teams coordination
SAP module configuration and integration
System design and documentation
Functional testing leadership
SAP lifecycle management support
Nice-to-have
Proactive end-user issue resolution
Passion for quality
Teamwork under pressure
Positive, motivated self-starter
Collaborative work environment
Key Requirements
Bachelor's degree in Computer Science, Information System, or equivalent experience
Minimum 5 years of hands-on SAP implementation, configuration, and support
Proven experience configuring and supporting SAP Warranty module
Experience with SAP S/4HANA Warranty Management highly desirable
Strong knowledge of system and software quality assurance best practices
Adaptability to manage project and operational support