Coordinator, Retail Accounts

CHEP

Cologne, Germany
Hybrid remote
Customer data analysis
Customer relationship building
Process optimization
CHEP is seeking a Coordinator for Retail Accounts in Cologne, Germany, focusing on customer service, relationship management, and data analysis. The ideal candidate will have experience in B2B customer service, strong analytical skills, and a customer-oriented mindset, with a hybrid work model offered

Job Summary

  • You will process customer inquiries with a focus on excellent customer service and proactively build customer relationships.
  • You will analyze irregularities in customer data, perform quality improvement measures, and critically review and optimize existing processes.
  • CHEP offers a flexible hybrid work model, workation options, competitive salary with annual bonus, and extensive benefits including stock options and company pension.

Matching Summary

Match Score: 85

CHEP is seeking a Coordinator for Retail Accounts in Cologne, Germany, focusing on customer service, relationship management, and data analysis. The ideal candidate will have experience in B2B customer service, strong analytical skills, and a customer-oriented mindset, with a hybrid work model offered.

Skills & Requirements

Must-have

  • Customer data analysis
  • Customer relationship building
  • Process optimization
  • Customer KPI monitoring
  • B2B customer service experience

Nice-to-have

  • Experience in food retail
  • Proactive customer engagement
  • External call center support

Key Requirements

  • Completed commercial apprenticeship
  • Strong analytical skills and Excel proficiency
  • Fluent German and good English skills

Work Rights

Not specified

Tailored Resume

Cover Letter