Base: $35.12 usd; bonus/equity: not specified; ben...
On-site
Professional friendly engaging service
Personalize guest stay
Handle multitude of tasks
As a Fairmont Gold Specialist, you will play a key role in the memories the guest experiences during their stay by telling them about the amenities the hotel has to offer and showing them all the options they have to make lasting memories
Job Summary
As a Fairmont Gold Specialist, you will play a key role in the memories the guest experiences during their stay by telling them about the amenities the hotel has to offer and showing them all the options they have to make lasting memories.
You will provide full Concierge services, including but not limited to restaurant reservations, golf tee time bookings, car rentals, arranging transportation via various methods, assisting with flights and any guest request within the realm of the job spectrum.
We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
Matching Summary
As a Fairmont Gold Specialist, you will play a key role in the memories the guest experiences during their stay by telling them about the amenities the hotel has to offer and showing them all the options they have to make lasting memories.
Salary
Base: $35.12 USD; Bonus/Equity: Not specified; Benefits: Discounted hotel rooms and food & beverage rates
Skills & Requirements
Must-have
professional friendly engaging service
personalize guest stay
handle multitude of tasks
attention to guest needs
maintain open communication hotel departments
Nice-to-have
visionary development intent
modernized take on luxury
contagious energy invigorating stories
diversity and inclusion celebrated
home away from home
Key Requirements
High school diploma
Minimum of two year’s work experience at a 5-Star Hotel
Luxury Customer Service Experience
Previous experience within Front Office at a 5-Star Hotel
Work Rights
Must provide proof of eligibility to be employed in the United States of America