Technical Service Engineer / Senior Service Engineer (Security, Cloud & AI)
ASIS TECHNOLOGIES PTE LTD
Singapore
Competitive base salary; comprehensive allowances ...
Engineering background required
Troubleshoot cctv and access control
Ip networking and server configuration
The role involves managing the complete customer service lifecycle for integrated security systems as an end-to-end Customer Specialist
Job Summary
The role involves managing the complete customer service lifecycle for integrated security systems as an end-to-end Customer Specialist.
Engineers will utilize a proprietary mobile application and AI-powered tools to streamline diagnostics and resolve complex hardware and software issues.
Senior candidates will lead and mentor technicians while overseeing complex site operations and driving service excellence.
Matching Summary
Match Score: 75
The role involves managing the complete customer service lifecycle for integrated security systems as an end-to-end Customer Specialist.
Salary
Competitive base salary; Comprehensive allowances for rotational standby; Lucrative monthly on-target bonus tied to efficiency and satisfaction
Skills & Requirements
Must-have
Engineering background required
Troubleshoot CCTV and access control
IP networking and server configuration
Mobile-first workflow adoption
AI-powered diagnostic tools usage
Nice-to-have
Leadership and team mentoring capability
Adaptability to legacy process changes
High-pressure environment management
Key Requirements
Solid engineering foundation (Electronics preferred)