The Patient Concierge serves as a passionate patient advocate creating a unique and exceptional patient experience while driving a patient-centric culture
Job Summary
The Patient Concierge serves as a passionate patient advocate creating a unique and exceptional patient experience while driving a patient-centric culture.
Responsibilities include performing clerical services such as check-in, eligibility verification, appointment scheduling, and point-of-service payment collection.
The role requires physical capabilities including sitting, standing, walking for extended periods, and occasionally lifting up to 25 pounds or pushing wheelchairs weighing up to 325 pounds.
Matching Summary
The Patient Concierge serves as a passionate patient advocate creating a unique and exceptional patient experience while driving a patient-centric culture.
Skills & Requirements
Must-have
High school graduate or equivalent
One year practice-based experience preferred
Customer service experience preferred
Excellent communication skills
Ability to lift up to 30 pounds
Nice-to-have
Graduate of administrative training programs
Compliance focused mindset
Continuous growth orientation
Quality-driven service approach
Time management excellence
Key Requirements
High School graduate or equivalent required
Minimum one year practice-based experience preferred
Customer Service experience preferred
Administrative training program graduates preferred