Customer Service Specialist

Energysystems

Not specified
Customer order coordination
Sales order creation and expediting
Master demand plan maintenance
Energysystems is seeking a Customer Service Specialist who will coordinate operational support for customer orders, ensuring accuracy in forecasts and inventory management. The ideal candidate should have a background in customer service or manufacturing, with strong analytical and communication skills

Job Summary

  • Customer focus is embedded in everything we do, aiming for customer success.
  • The role involves coordinating and executing operational support for all customer order-related processes, acting as the first point of contact for transaction inquiries.
  • Key responsibilities include creating and expediting sales orders, coordinating the Master Demand Plan, managing price lists, and supporting customer requests for quotes and product pricing.

Matching Summary

Match Score: 75

Energysystems is seeking a Customer Service Specialist who will coordinate operational support for customer orders, ensuring accuracy in forecasts and inventory management. The ideal candidate should have a background in customer service or manufacturing, with strong analytical and communication skills.

Skills & Requirements

Must-have

  • Customer order coordination
  • Sales order creation and expediting
  • Master Demand Plan maintenance
  • Price list maintenance in Oracle
  • Customer return coordination
  • Reporting for clients and operations

Nice-to-have

  • Respectful interaction
  • Open and honest communication
  • Doing the right things
  • Teamwork and proactivity
  • Effective communication and problem-solving

Key Requirements

  • 2-5 years of customer service/manufacturing experience
  • Data analysis, sales, and forecast experience
  • Advanced English level
  • Ability to read and interpret contracts

Work Rights

Not specified

Tailored Resume

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