As a Director Customer Transformation, you will play a key role in expanding PwC's customer transformation consultancy practice, focusing on commercial and service excellence for leading companies
Job Summary
As a Director Customer Transformation, you will play a key role in expanding PwC's customer transformation consultancy practice, focusing on commercial and service excellence for leading companies.
Your responsibilities will include driving sales and business development, leading complex IT-enabled customer transformation projects, and acting as a strategic sparring partner for C-level stakeholders.
PwC offers a key position within a leading organization with international reach, a culture of collaboration and growth, and comprehensive development opportunities.
Matching Summary
As a Director Customer Transformation, you will play a key role in expanding PwC's customer transformation consultancy practice, focusing on commercial and service excellence for leading companies.
Skills & Requirements
Must-have
Customer Transformation Strategy
Digital Strategy Implementation
Sales and Service Excellence
Client Relationship Management
IT Enabled Customer Transformations
C-level Stakeholder Management
Nice-to-have
Entrepreneurial Mindset
Thought Leadership
Cross-sector Adaptability
Driving Commercial Growth
Innovation within Projects
Key Requirements
Master's degree in Finance, Economics, Business Administration, or Technical field
Minimum 10 years of relevant experience in Commercial Sector (Service, Sales & Pricing, Business & IT)
Consultancy firm experience similar to PwC
Proven experience closing complex deals in enterprise environments
Strong IT capabilities and platform knowledge in Customer Transformation
Existing network or relevant customer transformation relationships
Minimum 5 years of experience leading large, multi-functional, and multicultural teams