Customer Service Associate

onsemi

Muntinlupa, Philippines
Processing customer orders
Handling complaints and requests
Microsoft office especially ms excel
Provide Customer satisfaction in processing customer orders and collaborate with various functional groups within onsemi to ensure customers' requests are handled properly and in a timely manner

Job Summary

  • Provide Customer satisfaction in processing customer orders and collaborate with various functional groups within onsemi to ensure customers' requests are handled properly and in a timely manner.
  • Manage multiple stakeholder relationships both internally and externally to ensure operational requirements are met for both day-to-day business activities and long-term activities.
  • onsemi is driving disruptive innovations to help build a better future, focusing on automotive and industrial end-markets.

Matching Summary

Provide Customer satisfaction in processing customer orders and collaborate with various functional groups within onsemi to ensure customers' requests are handled properly and in a timely manner.

Skills & Requirements

Must-have

  • Processing customer orders
  • Handling complaints and requests
  • Microsoft Office especially MS Excel
  • English language both written and spoken
  • Customer satisfaction in order management

Nice-to-have

  • Continuous improvement and standardization
  • Proactively seek opportunity to support
  • Advanced analytical thinking
  • Technology savvy

Key Requirements

  • Graduate of BS Industrial Engineering or related discipline
  • At least 2 years work experience in Customer Service
  • Willing to work on night and rotating shift schedule
  • Knowledge in Lean Six Sigma tools and methodology
  • Knowledge in Salesforce CRM tools is an advantage

Work Rights

Not specified

Tailored Resume

Cover Letter