Competitive salary pyckage; performance based annu...
On-site
Strong knowledge of microsoft windows desktop os
Working knowledge of tcp/ip, dns, and dhcp protocols
Experience with active directory and group policies
Interactive Brokers is seeking a Platform Engineer - Support to provide first-level IT assistance for the Microsoft Windows platform across its global operations
Job Summary
Interactive Brokers is seeking a Platform Engineer - Support to provide first-level IT assistance for the Microsoft Windows platform across its global operations.
The role involves resolving desktop, laptop, and virtual machine issues while maintaining strict adherence to department SLAs and utilizing remote support tools.
Employees enjoy competitive salary packages, performance-based annual bonuses in cash and stocks, and comprehensive benefits including medical insurance and free amenities.
Matching Summary
Interactive Brokers is seeking a Platform Engineer - Support to provide first-level IT assistance for the Microsoft Windows platform across its global operations.
Salary
Competitive salary package; Performance based annual bonus (cash and stocks); Not specified
Skills & Requirements
Must-have
Strong knowledge of Microsoft Windows desktop OS
Working knowledge of TCP/IP, DNS, and DHCP protocols
Experience with Active Directory and Group Policies
Ability to troubleshoot hardware and software issues
Proficiency in Office 365 cloud applications
Nice-to-have
Patience with non-technical end-users
Ability to function in a fast-paced environment
Strong written and verbal communication skills
Willingness to go above and beyond call of duty
Resourcefulness in finding independent solutions
Key Requirements
Minimum 2+ years of technical support experience
Associates Degree in Computer Science or similar preferred