In Room Dining - Room Service Coordinator - Full Time

Four Seasons Hotels & Resorts

Waikoloa, Hawaii, United States
Base: $29.76 ph; bonus/equity: not specified; bene...
Customer service experience required
Strong phone and interpersonal etiquette
Ability to multitask in fast-paced environment
The role involves taking in-room dining orders via phone, iPad, and chat platforms with professionalism and care

Job Summary

  • The role involves taking in-room dining orders via phone, iPad, and chat platforms with professionalism and care.
  • Employees receive an hourly rate of $29.76 along with benefits such as free meals, employee stays, and a 401K match.
  • The position requires collaboration with culinary, front office, and housekeeping teams to deliver exceptional guest experiences at Four Seasons Resort Hualālai.

Matching Summary

The role involves taking in-room dining orders via phone, iPad, and chat platforms with professionalism and care.

Salary

Base: $29.76 per hour; Bonus/Equity: Not specified; Benefits: On-site Physical Therapist, Gym access, Holiday/Vacation/Sick pay, 401K match, Free meals, Complimentary stays

Skills & Requirements

Must-have

  • Customer service experience required
  • Strong phone and interpersonal etiquette
  • Ability to multitask in fast-paced environment
  • Basic computer and POS system proficiency
  • Flexibility for varied schedules including weekends

Nice-to-have

  • Luxury hospitality experience preferred
  • Genuine passion for delivering outstanding service
  • Team-oriented mindset with positive attitude
  • Knowledge of dietary needs and allergies
  • Warmth and enthusiasm in guest interactions

Key Requirements

  • High School Diploma or equivalent
  • Six months to one year of customer service experience
  • Tuberculosis (TB) clearance in accordance with local regulations

Work Rights

Not specified

Tailored Resume

Cover Letter