Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI
Job Summary
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI.
This role sits at the intersection of finance, operations, and revenue, helping leadership make informed decisions that directly impact growth, efficiency, and customer experience.
You’ll have high visibility, meaningful business partnership, and the opportunity to build scalable financial models that drive real impact.
Matching Summary
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI.
Skills & Requirements
Must-have
Advanced Excel and Google Sheets expertise
Power BI and PowerPivot financial modeling
Forecasting headcount and operating expenses
Cost, bookings, revenue, and margin analysis
Monthly close process and GAAP compliance
Financial insights and decision support
Nice-to-have
Strong communication in remote environment
Intellectual curiosity and analytical mindset
Highly organized with multitasking ability
Delivery focus with get-it-done attitude
Inclusive and diverse company culture
Key Requirements
5–8+ years FP&A or related finance experience
Experience with ERP/planning tools (Adaptive Planning preferred)