Xfinity Retail Store Manager (ridgeland, Ms)

Sky (Comcast)

ridgeland, Ms, US
**
Customer experience delivery
Sales goal achievement
Operational efficiency
** Comcast is seeking a Retail Store Manager for their Ridgeland, MS location, responsible for delivering exceptional customer experiences while managing a team to meet financial and operational goals. The ideal candidate will have extensive retail management experience, strong leadership skills, and a commitment to enhancing the customer journey. **

Job Summary

  • Responsible for delivering a best in class experience for customers and their store team, managing all phases of the customer environment and team to achieve and exceed financial targets and customer satisfaction scores.
  • Ensures a culture consistent with the expectations of the company by selecting the best talent and inspiring them daily with a focus on development, feedback/coaching, sales and service excellence, training and personal accountability.
  • Leverages the net promoter system (NPS) to monitor customer feedback, coach and improve the in-store experience and reviews and analyzes operational and financial reports to improve operational performance and metrics.

Matching Summary

Match Score: 75

** Comcast is seeking a Retail Store Manager for their Ridgeland, MS location, responsible for delivering exceptional customer experiences while managing a team to meet financial and operational goals. The ideal candidate will have extensive retail management experience, strong leadership skills, and a commitment to enhancing the customer journey. **

Skills & Requirements

Must-have

  • Customer experience delivery
  • Sales goal achievement
  • Operational efficiency
  • Team coaching and development
  • Net Promoter System (NPS) utilization

Nice-to-have

  • Leading retail experience
  • Collaborative stakeholder relationships
  • Driving department efficiencies

Key Requirements

  • 5-7 Years relevant work experience
  • Bachelor's Degree preferred
  • Ability to carry and lift up to 25 pound boxes
  • Must be able to work nights and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter