Senior Engineer, Global Product Support, Pecvd

Asm

Hsinchu, Taiwan
On-site
Advanced electro-mechanical systems troubleshooting
Pecvd, cvd, pvd, or ald deposition systems
Deposition mechanisms and plasma processes
ASM is seeking a Senior Engineer for Global Product Support in Hsinchu, Taiwan, to provide advanced technical support for complex electro-mechanical equipment in the semiconductor industry. The role requires a candidate with substantial experience in semiconductor manufacturing, particularly with PECVD and similar systems, and emphasizes a customer-focused approach

Job Summary

  • The Senior Global Product Support Engineer provides advanced, escalation-level technical support for complex electro-mechanical equipment, computer systems, and software.
  • This role serves as a key technical authority supporting global field teams and customers, driving issue resolution, reliability improvement, and high customer satisfaction across worldwide installations.
  • The Senior Engineer will work cross-functionally with R&D, manufacturing, quality, and service organizations to drive continuous improvement and product support readiness.

Matching Summary

Match Score: 85

ASM is seeking a Senior Engineer for Global Product Support in Hsinchu, Taiwan, to provide advanced technical support for complex electro-mechanical equipment in the semiconductor industry. The role requires a candidate with substantial experience in semiconductor manufacturing, particularly with PECVD and similar systems, and emphasizes a customer-focused approach.

Skills & Requirements

Must-have

  • Advanced electro-mechanical systems troubleshooting
  • PECVD, CVD, PVD, or ALD deposition systems
  • Deposition mechanisms and plasma processes
  • Vacuum systems expertise
  • Global field team support

Nice-to-have

  • Customer-focused mindset
  • Cross-functional collaboration
  • Continuous improvement initiatives

Key Requirements

  • Minimum 5 years of experience in semiconductor manufacturing or capital equipment support
  • Bachelor's degree in engineering
  • Experience with PECVD, CVD, PVD, or ALD deposition systems or dry etching systems
  • Willingness to travel internationally up to 50%

Work Rights

Not specified

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