Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities
Job Summary
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities.
The Client Care Advisor will act as the first line of contact in addressing clients’ queries and needs, playing a crucial role in delivering the unique CHANEL experience.
Chanel is dedicated to empowering our people to develop and learn wholistically, offering competitive rewards, wellbeing programs, and learning and development opportunities.
Matching Summary
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities.
Skills & Requirements
Must-have
Client care experience
Retail experience
Address client needs
Product and system knowledge
Exceptional client service
Nice-to-have
Positive attitude
Empathy and resilience
Growth mindset
Continuous self-improvement
Creative problem solving
Key Requirements
Demonstrated client care and retail experience
Ability to proactively address clients’ needs independently