State Street UK is seeking a Product Specialist for their Charles River Development team to provide technical support and optimization for clients using CRD's investment management software. The ideal candidate should have experience in technical support, SQL proficiency, and a strong understanding of investment management systems
Job Summary
The Product Specialist ensures clients optimize their use of Charles River Development products through system configuration and performance tuning.
This role involves providing phone and email technical consultancy to troubleshoot database, application, and n-tier client issues while managing case loads.
Employees are eligible for a comprehensive benefits program including a 401K with company match, insurance coverage, and paid-time off.
Matching Summary
Match Score: 85
State Street UK is seeking a Product Specialist for their Charles River Development team to provide technical support and optimization for clients using CRD's investment management software. The ideal candidate should have experience in technical support, SQL proficiency, and a strong understanding of investment management systems.
Salary
Base: $70,000 - $118,750 Annual; Bonus/Equity: Eligible for annual performance-based awards; Benefits: Retirement savings plan (401K) with company match, insurance, and paid-time off
Skills & Requirements
Must-have
Prior technical support experience
Strong proficiency with SQL Server or Oracle
Performance tuning and log shipping expertise
Knowledge of batch processing and imports
Familiarity with UNIX and N-tier architecture
Experience with .Net/Java or Perl scripting
Nice-to-have
Strategic thinking to business problems
Proactive problem identification and resolution
Excellent oral and written communication skills
Tenacity to drive issues to resolution
Team player attitude in collaborative environment
Key Requirements
0-5 years experience on database platforms
Bachelor's degree in Science or equivalent
Five years progressive experience in software applications
Three years experience in financial services technology