Técnico De Soporte Digital Para Software Laboral

Wolters Kluwer

Multiple Locations
Onsite
Digital support for labor software
Multichannel customer service
Knowledge base management
Our main mission is to offer an exceptional digital support experience to clients, resolving their queries precisely about a3asesor|nom and a3innuva Nómina software

Job Summary

  • Our main mission is to offer an exceptional digital support experience to clients, resolving their queries precisely about a3asesor|nom and a3innuva Nómina software.
  • We provide a hybrid work model allowing three days of remote work, promoting work-life balance while maintaining team connection.
  • We foster internal growth opportunities and continuous training, working with advanced digital platforms and AI tools to enhance customer service.

Matching Summary

Our main mission is to offer an exceptional digital support experience to clients, resolving their queries precisely about a3asesor|nom and a3innuva Nómina software.

Skills & Requirements

Must-have

  • Digital support for labor software
  • Multichannel customer service
  • Knowledge base management
  • Experience with a3asesor|nom software
  • Experience with a3innuva Nómina software
  • Legislation and payroll management
  • Hybrid work modality

Nice-to-have

  • Customer-oriented service
  • Team collaboration
  • Continuous professional development
  • English language skills
  • Use of AI tools for content creation
  • Inclusive and collaborative environment

Key Requirements

  • Higher vocational training or university degree
  • Minimum 1 year customer service experience
  • Minimum 1 year payroll management experience
  • Solid knowledge of labor legislation
  • Experience with a3asesor|nom and/or a3innuva Nómina
  • Preferred knowledge of English

Work Rights

Not specified

Tailored Resume

Cover Letter