Client Service Representative

Interactive Brokers

Tokyo, Japan
Competitive salary; annual performance-based bonus...
On-site
Native japanese language proficiency
Business level english oral and written
Hands-on experience with equity derivatives futures options
The Client Service Representative serves as a liaison to retail and professional clients including financial advisors and hedge fund operators

Job Summary

  • The Client Service Representative serves as a liaison to retail and professional clients including financial advisors and hedge fund operators.
  • Responsibilities include managing daily client issues via telephone, email, and online chat while ensuring compliance with company policies.
  • The role offers competitive salary, performance-based bonuses, stock grants, and opportunities for career progression in a global financial firm.

Matching Summary

The Client Service Representative serves as a liaison to retail and professional clients including financial advisors and hedge fund operators.

Salary

Competitive Salary; Annual performance-based bonus and stock grant; Social Security / Insurance Benefits included

Skills & Requirements

Must-have

  • Native Japanese language proficiency
  • Business level English oral and written
  • Hands-on experience with equity derivatives futures options
  • Strong analytical and troubleshooting skills
  • Understanding of global financial markets

Nice-to-have

  • Ability to identify complex client needs
  • Experience with hedge fund operators
  • Commitment to long-term client relationships
  • Adaptability to multi-national team environment

Key Requirements

  • University degree (Bachelors)
  • Native Japanese speaker
  • Business level English proficiency
  • Experience across multi-asset classes
  • Good understanding of financial markets

Work Rights

Not specified

Tailored Resume

Cover Letter