Project Manager

AMERICAN INTERNATIONAL Group Inc

Mexico City, Mexico
In-person
Lead cross-functional programs
Drive operational transformation initiatives
Manage vendor performance and outsourcing
American International Group, Inc. (AIG) is seeking a Project Manager to lead operations transformation initiatives in Mexico City. The ideal candidate will possess strong leadership and communication skills, as well as a results-driven mindset to enhance operational efficiency and quality within a high-volume environment

Job Summary

  • This role sits at the center of Operations transformation and execution, partnering directly with senior leaders to turn strategic priorities into actionable initiatives.
  • The position requires leading complex, cross-functional programs spanning multiple operational areas including CPS, Collections, Call Center, and external partners.
  • AIG offers a comprehensive Total Rewards Program including health care, savings, financial protection, wellbeing resources, and tuition reimbursement for eligible employees.

Matching Summary

Match Score: 85

American International Group, Inc. (AIG) is seeking a Project Manager to lead operations transformation initiatives in Mexico City. The ideal candidate will possess strong leadership and communication skills, as well as a results-driven mindset to enhance operational efficiency and quality within a high-volume environment.

Skills & Requirements

Must-have

  • Lead cross-functional programs
  • Drive operational transformation initiatives
  • Manage vendor performance and outsourcing
  • Align business needs with technology capabilities

Nice-to-have

  • Strong stakeholder influence skills
  • Experience in high-volume SLA environments
  • Ability to simplify complex workflows
  • Resilience under high-pressure conditions

Key Requirements

  • Strong ownership mindset
  • Structured analytical thinking
  • Executive communication skills
  • Change leadership experience

Work Rights

Not specified

Tailored Resume

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