Not specified; salary reviews included; annual com...
Hybrid (fully remote with potential for in-office work after three months).
Allied health or customer service background
Passion for helping others
Ability to handle challenging conversations
EML is seeking a Case Manager to join their Workers Compensation and Personal Injury Claims Management team in Tweed Heads, Australia. The role involves supporting injured workers in their return-to-work journey and requires a passion for helping others, with a focus on building relationships with stakeholders
Job Summary
The Case Manager serves as the central point of contact for injured workers, employers, and stakeholders to facilitate a safe return to work.
EML fosters a learning culture with comprehensive benefits including up to 16 weeks paid parental leave and access to an Employee Assistance Program.
This role offers flexibility to work from home up to three days per week after month three, subject to performance approval.
Matching Summary
Match Score: 85
EML is seeking a Case Manager to join their Workers Compensation and Personal Injury Claims Management team in Tweed Heads, Australia. The role involves supporting injured workers in their return-to-work journey and requires a passion for helping others, with a focus on building relationships with stakeholders.
Salary
Not specified; Salary reviews included; Annual company incentive scheme available
Skills & Requirements
Must-have
Allied Health or customer service background
Passion for helping others
Ability to handle challenging conversations
Experience managing stakeholder relationships
Strong negotiation and influencing skills
Nice-to-have
Recent psychology or health sciences degree
Proactive and self-motivated approach
Creative thinking when engaging stakeholders
Empathetic and resilient personality
Fast-paced environment experience
Key Requirements
Allied Health, customer service, retail, or hospitality background
Degree in psychology or similar health sciences (desirable)
Ability to negotiate and influence positive outcomes