Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites
Job Summary
Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites.
Assures operational quality of system equipment and coordinates actions with customers to minimize down time.
KLA invests 15% of sales back into R&D, with expert teams of physicists, engineers, data scientists and problem-solvers working together with leading technology providers.
Matching Summary
Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites.
Skills & Requirements
Must-have
Customer service activities
Troubleshooting and repairing equipment
Customer site operations
Minimizing downtime
English language proficiency
Nice-to-have
Willing to learn new technology
Willing to take challenges
Strong team player
Analytical skills
Good working habits
People-oriented
Work under pressure
Key Requirements
Master's Level Degree and 2 years related work experience
Bachelor's Level Degree and 4 years related work experience
BS/MS major in Mechanical, Electrical/Electro-optical, Controlling Engineering, or Computer-science related fields