Business Process Manager I (us)

The Dominion

Wilmington, Delaware, United States
Base: $72,280 - $108,160 usd; bonus/equity: not sp...
Analyze business processes
Increase operational efficiency
Develop and maintain metrics
Analyzes current business processes and procedures to identify opportunities for process improvement, increase operational efficiency, provide business line project support, develop and maintain metrics/service level reporting and serve as a subject matter expert for assigned units

Job Summary

  • Analyzes current business processes and procedures to identify opportunities for process improvement, increase operational efficiency, provide business line project support, develop and maintain metrics/service level reporting and serve as a subject matter expert for assigned units.
  • Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required.
  • TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing.

Matching Summary

Analyzes current business processes and procedures to identify opportunities for process improvement, increase operational efficiency, provide business line project support, develop and maintain metrics/service level reporting and serve as a subject matter expert for assigned units.

Salary

Base: $72,280 - $108,160 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Analyze business processes
  • Increase operational efficiency
  • Develop and maintain metrics
  • Subject matter expert
  • Gather user requirements
  • Process improvement identification

Nice-to-have

  • Consult on complex projects
  • Drive tasks to completion
  • Foster deeper relationships
  • Remarkably human experiences

Key Requirements

  • Bachelors degree
  • 5+ years bank operations experience
  • Strong PC skills
  • Lean, Six Sigma and AOM aptitude
  • Consumer lending regulations knowledge
  • Experience partnering with Compliance, Legal, AML/FCRM, Privacy, Fraud, and Collections

Work Rights

Not specified

Tailored Resume

Cover Letter