Customer Banking Specialist Relief

Hecommunitybank

Lismore, AU
Exceptional customer service delivery
Articulate financial terms clearly
Ask questions and find solutions
As the Customer Banking Specialist, you will be the public face of the bank, delivering a seamless banking experience to customers

Job Summary

  • As the Customer Banking Specialist, you will be the public face of the bank, delivering a seamless banking experience to customers.
  • You will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice.
  • This role involves supporting customers with enquiries, account maintenance, processing credit product applications, and educating them on digital banking options.

Matching Summary

As the Customer Banking Specialist, you will be the public face of the bank, delivering a seamless banking experience to customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Articulate financial terms clearly
  • Ask questions and find solutions
  • Champion processes and procedures
  • Work in a busy retail environment

Nice-to-have

  • Experience in financial services
  • Experience in retail or hospitality
  • Place customer at the centre
  • Genuine interest in career growth

Key Requirements

  • Availability to cover predetermined roster
  • Required to travel to Kyogle Branch

Work Rights

Not specified

Tailored Resume

Cover Letter