Venue Operations Coordinator, Guest Experience Operations

Crystal Bridges Museum of American Art

Bentonville, AR, United States
Front of house operations
Event advancing
Guest flow management
The Venue Operations Coordinator supports the coordination and execution of events and public programs at both Crystal Bridges and the Momentary, with a focus on delivering safe, organized, and guest-centered experiences

Job Summary

  • The Venue Operations Coordinator supports the coordination and execution of events and public programs at both Crystal Bridges and the Momentary, with a focus on delivering safe, organized, and guest-centered experiences.
  • The role collaborates closely with internal teams to support clear communication, operational consistency, and staff readiness, contributing to well-managed events and positive guest experiences across both campuses.
  • Position requires ongoing flexibility in work hours, including evenings and weekends, based on event schedules, staffing needs, and operational demands.

Matching Summary

The Venue Operations Coordinator supports the coordination and execution of events and public programs at both Crystal Bridges and the Momentary, with a focus on delivering safe, organized, and guest-centered experiences.

Skills & Requirements

Must-have

  • Front of House operations
  • event advancing
  • guest flow management
  • crowd management
  • operational consistency
  • on-site leadership

Nice-to-have

  • strong visitor-centered community dynamic
  • patient and flexible
  • energized and focused
  • collaborative work environment
  • sound judgment

Key Requirements

  • High School Diploma or GED
  • Associate degree preferred
  • Crowd Management Experience preferred
  • Guest facing experience preferred
  • IAVM Certified Venue Professional preferred
  • Eligibility to work in the United States

Work Rights

Not specified

Tailored Resume

Cover Letter