Service Supervisor

DH Pace Company

Coppell, Texas, US
Base: not specified; bonus/equity: not specified; ...
On-site
Manage technician performance and customer service standards
Leadership and staff development through coaching and training
Workforce management to minimize labor cost variances
The DH Pace Company is a family-owned and privately held business with over 60 offices across the continental United States and is an industry leader in door and security product services

Job Summary

  • The DH Pace Company is a family-owned and privately held business with over 60 offices across the continental United States and is an industry leader in door and security product services.
  • The Service Supervisor will coordinate field employees to provide excellent customer service, manage staff performance, and ensure efficient workforce and inventory management.
  • Benefits include medical, dental, and vision coverage starting the first day of the month after hire, paid time off, paid holidays, competitive compensation with annual reviews, 401k with employer match, and company-paid life and disability insurance.

Matching Summary

The DH Pace Company is a family-owned and privately held business with over 60 offices across the continental United States and is an industry leader in door and security product services.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, PTO, holidays, 401k match, life and disability insurance

Skills & Requirements

Must-have

  • Manage technician performance and customer service standards
  • Leadership and staff development through coaching and training
  • Workforce management to minimize labor cost variances
  • Ensure compliance with hiring and disciplinary policies
  • Inventory management including work orders and returns

Nice-to-have

  • Forward thinker in fast-paced environment
  • Effective communication with internal and external customers
  • Process improvement implementation skills

Key Requirements

  • 1-3 years management or leadership experience
  • Valid driver’s license
  • High School Diploma or GED required; Bachelor's Degree preferred

Work Rights

Not specified

Tailored Resume

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