Program Management Sup Ii - Louisville, Ky. (hybrid)
Dogpawz
Louisville, KY, US
Project management for healthcare clients
Client advocacy and issue resolution
Compliance collaboration and risk mitigation
We are seeking a proven Program Management Supervisor who will serve as the primary point of contact for complex Healthcare customers that use one or more of the UPS portfolio offerings
Job Summary
We are seeking a proven Program Management Supervisor who will serve as the primary point of contact for complex Healthcare customers that use one or more of the UPS portfolio offerings.
The individual will support performance reliability and execution, promote customer retention and growth, and foster a differentiated customer experience with UPS.
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Matching Summary
We are seeking a proven Program Management Supervisor who will serve as the primary point of contact for complex Healthcare customers that use one or more of the UPS portfolio offerings.
Skills & Requirements
Must-have
Project management for healthcare clients
Client advocacy and issue resolution
Compliance collaboration and risk mitigation
Microsoft Office proficiency
Operational and technical engagement management
Data analysis and insight translation
Nice-to-have
Collaborative cross-functional teamwork
Customer retention and growth focus
Facilitation of internal and external meetings
Understanding of UPS Healthcare offerings
Key Requirements
Bachelor’s degree or 5+ years equivalent experience
Healthcare logistics distribution experience preferred
Effective written and verbal communication skills
Must be U.S. Citizen, Permanent Resident, or authorized to work
Experience working with customer service, operational, technical, quality, financial teams