Collections Specialist

Nexstar Media Inc

Not specified
Customer sensitive collection calls
Delinquency letters
3rd party agency placement
Nexstar Media Inc is seeking a Collections Specialist to manage collection portfolios and assist with various aspects of the collections process, including customer communications and account reconciliations. The ideal candidate should have a strong background in customer service or collections, excellent communication skills, and a proactive approach to problem-solving

Job Summary

  • The Credit & Collections Specialist will support markets managing collection portfolios and various aspects of collections including customer sensitive collection calls, delinquency letters, 3rd party agency placement, and credit review for new account set ups.
  • Responsibilities include monitoring email inquiries, acting as a liaison to 3rd party collection agencies, and coordinating the submission of past due accounts.
  • The role requires excellent communication skills, strong analytical abilities, and the capacity to manage multiple competing priorities in a fast-paced environment.

Matching Summary

Match Score: 85

Nexstar Media Inc is seeking a Collections Specialist to manage collection portfolios and assist with various aspects of the collections process, including customer communications and account reconciliations. The ideal candidate should have a strong background in customer service or collections, excellent communication skills, and a proactive approach to problem-solving.

Skills & Requirements

Must-have

  • customer sensitive collection calls
  • delinquency letters
  • 3rd party agency placement
  • credit review for new account set ups
  • Excel skills
  • analytical and problem-solving skills
  • manage multiple projects

Nice-to-have

  • Self- motivated
  • strong interpersonal skills
  • Team player
  • Proactive
  • high attention to detail
  • fast-paced environment

Key Requirements

  • Associates degree in Accounting or Management, preferred
  • Minimum 5 years’ experience in customer service or collections
  • Strong Excel skills preferred
  • Strong analytical and problem-solving skills
  • Self- motivated
  • strong interpersonal skills
  • Team player
  • exceptional oral/written communications skills
  • Proactive
  • high attention to detail

Work Rights

Not specified

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