Senior Associate, Process Excellence

EPX / Capital One Philippines Service Corp (COPSSC)

Alabang, National Capital Region, Philippines
Hybrid
2-4 years experience in process improvement
Lean six sigma or agile methodologies
End-to-end process assessments and mapping
The Senior Associate, Process Excellence role at Capital One Philippines involves optimizing operations and strengthening business controls through process improvement methodologies. The ideal candidate will possess strong analytical skills, a background in process management, and experience in a corporate or shared services environment, with a focus on continuous improvement

Job Summary

  • The Senior Associate will partner with process owners to optimize operations and embed a culture of excellence across teams.
  • This role requires leading process improvements using Lean, Six Sigma, or Agile methodologies while ensuring compliance with organizational standards.
  • Candidates must be amenable to working in Alabang on a hybrid setup with night shift schedules.

Matching Summary

Match Score: 85

The Senior Associate, Process Excellence role at Capital One Philippines involves optimizing operations and strengthening business controls through process improvement methodologies. The ideal candidate will possess strong analytical skills, a background in process management, and experience in a corporate or shared services environment, with a focus on continuous improvement.

Skills & Requirements

Must-have

  • 2-4 years experience in process improvement
  • Lean Six Sigma or Agile methodologies
  • End-to-end process assessments and mapping
  • Cross-functional collaboration skills
  • Data-driven decision making capabilities

Nice-to-have

  • Strong analytical and critical thinking skills
  • Self-driven with ability to work independently
  • Adaptable mindset for continuous learning
  • Excellent verbal and written communication
  • Ability to translate technical concepts

Key Requirements

  • Bachelor's degree in Engineering, Business, Commerce, Science, or relevant field
  • 2-4 years of experience in process improvement or management
  • Open to working in Alabang, Philippines
  • Open to Hybrid Setup and Night Shift schedule

Work Rights

Not specified

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