Residence Club Front Desk Agent

Four Seasons Hotels & Resorts

Scottsdale, Arizona, USA
Guest request management
Check-in/check-out procedures
Pos system operation
The Residence Club Scottsdale is seeking a Front Desk Agent to be the primary contact for owners and guests, ensuring exceptional care from arrival to departure

Job Summary

  • The Residence Club Scottsdale is seeking a Front Desk Agent to be the primary contact for owners and guests, ensuring exceptional care from arrival to departure.
  • Responsibilities include managing check-ins/check-outs, responding to diverse guest requests, processing payments, and assisting with concierge services.
  • Four Seasons offers a welcoming culture, comprehensive development programs, exclusive travel perks, and competitive compensation and benefits.

Matching Summary

The Residence Club Scottsdale is seeking a Front Desk Agent to be the primary contact for owners and guests, ensuring exceptional care from arrival to departure.

Skills & Requirements

Must-have

  • Guest request management
  • Check-in/check-out procedures
  • POS system operation
  • Handling guest complaints
  • Maintaining clubhouse cleanliness

Nice-to-have

  • Positive attitude and adaptability
  • Genuine heart in service
  • Team environment fostering
  • Personalized guest recommendations

Key Requirements

  • Ability to work 8-hour shifts standing
  • Proficiency in hospitality computer software
  • English language proficiency
  • Valid work authorization for the U.S.

Work Rights

Must have valid work authorization

Tailored Resume

Cover Letter