Base: $105,000.00 / year; bonus/equity: not specif...
Onsite
Strong leadership and people management skills
Experience supervising technical support teams
Advanced knowledge of it support processes
HermanMiller is seeking a Manager of Systems Engineering to lead a team of Level 2 technicians and oversee IT support operations. This role emphasizes team management, operational oversight, and continuous improvement in a collaborative environment focused on delivering exceptional service
Job Summary
The Manager, Systems Engineering is responsible for overseeing a team of Level 2 technicians to ensure the delivery of exceptional IT support.
This role involves monitoring performance metrics such as ticket volumes and resolution times to consistently meet service-level agreements.
HermanMiller is committed to equal opportunity employment and encourages candidates from all backgrounds to apply.
Matching Summary
Match Score: 85
HermanMiller is seeking a Manager of Systems Engineering to lead a team of Level 2 technicians and oversee IT support operations. This role emphasizes team management, operational oversight, and continuous improvement in a collaborative environment focused on delivering exceptional service.
Salary
Base: $105,000.00 / year; Bonus/Equity: Not specified; Benefits: Not specified