Service Advisor

Bmw Of Kansas City South

Richmond, Virginia, USA
Identify and document service needs
Advise customers on services
Schedule service appointments
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.
  • Advises customers on necessary and recommended services, offers additional services and repairs, and computes cost of replacement parts and labor.
  • Demonstrates Core Values such as Servant Leadership, Teamwork, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, and Commitment to Continuous Improvement.

Matching Summary

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.

Skills & Requirements

Must-have

  • Identify and document service needs
  • Advise customers on services
  • Schedule service appointments
  • Maintain CSI standards
  • Work with customers and technicians

Nice-to-have

  • Servant Leadership
  • Teamwork through Trust & Respect
  • Integrity
  • Commitment to Customer Enthusiasm
  • Passion for Winning
  • Accountability at All Levels
  • Commitment to Continuous Improvement

Key Requirements

  • High School Diploma
  • 3-5 years of experience
  • Automotive work experience
  • Valid Driver's License
  • Intermediate Microsoft Office skills

Work Rights

Not specified

Tailored Resume

Cover Letter