Principal Customer Success Manager (investment Management Software And Services)

SimCorp AS

Attractive salary; bonus scheme included; pension ...
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Investment management technology experience
Driving customer adoption of software platforms
Strategic account management post-sale
** SimCorp AS is seeking a Principal Customer Success Manager to foster strategic partnerships with clients in the investment management sector, focusing on maximizing their use of SimCorp's software and services. The ideal candidate will have significant experience in investment management technology and a customer-focused approach, with responsibilities that include driving adoption, enhancing relationships, and supporting revenue growth. **

Job Summary

  • The Principal Customer Success Manager serves as the key partner helping customers reach strategic objectives and optimize their investment in SimCorp One.
  • This role focuses on driving customer adoption through consultative engagement, value engineering, and managing a 70/30 split between adoption and expansion activities.
  • SimCorp offers a hybrid work arrangement with flexible hours, an attractive salary, bonus scheme, pension, and a culture focused on innovation and employee growth.

Matching Summary

Match Score: 75

** SimCorp AS is seeking a Principal Customer Success Manager to foster strategic partnerships with clients in the investment management sector, focusing on maximizing their use of SimCorp's software and services. The ideal candidate will have significant experience in investment management technology and a customer-focused approach, with responsibilities that include driving adoption, enhancing relationships, and supporting revenue growth. **

Salary

Attractive salary; Bonus scheme included; Pension provided

Skills & Requirements

Must-have

  • Investment Management technology experience
  • Driving customer adoption of software platforms
  • Strategic account management post-sale
  • Creating customer success plans
  • Conducting quarterly business reviews

Nice-to-have

  • Consultative problem-solving approach
  • Cross-regional multi-cultural communication
  • Value engineering expertise
  • C-level relationship building
  • Collaborative team environment

Key Requirements

  • Extensive Investment Management / Asset Management value chain experience
  • Experience with Customer Success Planning and Driving Adoption
  • Ability to navigate complex organizations for commercial offers

Work Rights

Not specified

Tailored Resume

Cover Letter