Head Concierge

JLL UK

Sydney, Australia
On-site
Excellent customer service delivery
Front of house presentation
Tenant partner engagement
The Head Concierge will be responsible for the delivery of excellent customer service and assisting with the overall presentation of the property, impacting Tenant Partners, their guests, and visitors

Job Summary

  • The Head Concierge will be responsible for the delivery of excellent customer service and assisting with the overall presentation of the property, impacting Tenant Partners, their guests, and visitors.
  • This role involves assisting and supporting the Concierge team, assuming responsibility for Front of House areas, and understanding International Towers' brand and community standards.
  • JLL is committed to equal opportunity and building an inclusive workplace, embracing diversity and supporting applications from underrepresented groups.

Matching Summary

The Head Concierge will be responsible for the delivery of excellent customer service and assisting with the overall presentation of the property, impacting Tenant Partners, their guests, and visitors.

Skills & Requirements

Must-have

  • Excellent customer service delivery
  • Front of House presentation
  • Tenant Partner engagement
  • Property presentation standards

Nice-to-have

  • Goal-oriented self-starter
  • Relationship building
  • Dynamic workplace collaboration

Key Requirements

  • Rotating roster 7:00am – 7:30pm, Monday – Friday
  • Strong customer service focus
  • Hands-on problem-solving approach
  • Ability to juggle multiple tasks

Work Rights

Not specified

Tailored Resume

Cover Letter