Business Relationship Manager - It R&d Clinical (alajuela, Costa Rica)
Smith & Nephew
Alajuela, Costa Rica
On-site
Lead r&d and clinical strategic planning
Develop technology roadmaps
3rd party coordination
Smith & Nephew is seeking a Business Relationship Manager for their R&D Clinical team in Alajuela, Costa Rica. The role focuses on leading strategic planning, managing clinical systems, and facilitating communication among stakeholders to drive digital adoption in clinical operations
Job Summary
The BRM R&D Clinical Systems is responsible for leading and driving adoption and value by digitizing the business of clinical within R&D.
This role will lead R&D and Clinical Strategic planning, develop technology roadmaps, and manage demand and change tickets.
Smith & Nephew offers a comprehensive benefits package including stock purchase program, referral bonus, subsidies, and wellness programs.
Matching Summary
Match Score: 85
Smith & Nephew is seeking a Business Relationship Manager for their R&D Clinical team in Alajuela, Costa Rica. The role focuses on leading strategic planning, managing clinical systems, and facilitating communication among stakeholders to drive digital adoption in clinical operations.
Skills & Requirements
Must-have
Lead R&D and Clinical Strategic planning
Develop technology roadmaps
3rd Party Coordination
Customer/Business Partner Coordination
IT Partner/Stakeholder Coordination
Demand Management in ServiceNow
Change ticket leadership and problem management
Process Improvement and Controls
Training and knowledge sharing
Nice-to-have
Effective communication skills
Proficiency in collaborating
Maintaining calm under pressure
Key Requirements
Bachelor's degree or equivalent experience
6 years' experience in leading / managing a Level 2 & 3 R&D Systems support team
2+ years of IT work experience in leading
Experience in Clinical System tools (Medidata, Veeva, Anaqua Idea Point, eTMF)
Experience in Software Development Lifecycle tools (Jira, Jama, Atlassian Stack)
Experience in Medical Device, Life Sciences or Pharmaceutical field