Payments Customer Journey Expert

itinfinance.nl

Fully remote
Digital payments expert knowledge
Customer needs analysis
Process improvement
Be key member of a squad of Core Banking Transformation, you will provide a broad knowledge on ING products, services, channels, and local Payments Regulations

Job Summary

  • Be key member of a squad of Core Banking Transformation, you will provide a broad knowledge on ING products, services, channels, and local Payments Regulations.
  • You represent the voice of the customer (External and internal) improving the processes.
  • Our model is all about flexibility and accountability.

Matching Summary

Be key member of a squad of Core Banking Transformation, you will provide a broad knowledge on ING products, services, channels, and local Payments Regulations.

Skills & Requirements

Must-have

  • Digital Payments Expert knowledge
  • customer needs analysis
  • process improvement
  • Agile Methodology delivery
  • supplier collaboration and tracking

Nice-to-have

  • remote collaboration skills
  • cross-cultural sensitivity
  • adaptability to time zones
  • technical knowledge facilitation

Key Requirements

  • 5/7 years of experience managing complex projects
  • Master or bachelor’s degree
  • Strong English is a must have

Work Rights

Not specified

Tailored Resume

Cover Letter