Customer Service Representative

Holcim Belgium

Bardon Hill, United Kingdom
On-site
Customer service experience
Sales support experience
Planning or logistics experience
Holcim is dedicated to making sustainable construction a reality through purposeful action that tackles real carbon and climate challenges

Job Summary

  • Holcim is dedicated to making sustainable construction a reality through purposeful action that tackles real carbon and climate challenges.
  • The Customer Service Planner will be responsible for planning and scheduling asphalt production, coordinating deliveries, and acting as a central contact point for customers.
  • Company benefits include competitive salary, bonus, generous holiday allowance, enhanced family benefits, free 24/7 remote GP service, and opportunities for career progression.

Matching Summary

Holcim is dedicated to making sustainable construction a reality through purposeful action that tackles real carbon and climate challenges.

Skills & Requirements

Must-have

  • Customer service experience
  • Sales support experience
  • Planning or logistics experience
  • Excel proficiency
  • Salesforce, E1, Genesis familiarity
  • Organised mindset
  • Communication skills

Nice-to-have

  • Proactive problem-solving approach
  • Friendly and professional demeanor
  • Team player
  • Customer-first culture
  • Fast-paced environment adaptability

Key Requirements

  • Previous experience in customer service, sales support, planning, or logistics
  • Confidence using Excel
  • Familiarity with digital systems like Salesforce, E1, and Genesis (not essential)
  • Ability to stay calm under pressure and juggle competing demands

Work Rights

Not specified

Tailored Resume

Cover Letter