Job Summary

• This job is responsible for servicing inquiries received from Treasury clients via phone, email, or online channels regarding their treasury, cash management, card, merchant and depository products.
• The Lockbox HIPAA Senior Service Specialist is responsible for managing and resolving HIPAA-related Lockbox cases through effective client communication and strong cross‑functional partnership.
• Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

Matching Summary

Skills & Requirements

Key Requirements

• 2+ years of equivalent experience
• Experience working with clients
• Experience with Microsoft Office tools
• Excellent written and verbal communication skills
• Ability to work effectively under pressure
• Strong organizational and time management skills
• High attention to detail
• Strong interpersonal skills
• Self-motivated with ability to work independently

Work Rights