Spécialiste En Gestion Des Commandes Clients / Customer Order Management Specialist

HITACHI ENERGY CANADA INC.

Quebec, Quebec, Canada
Not specified; not specified; comprehensive group ...
Fully remote
Complete order management from receipt to shipping
Bilingual french and english communication skills
Maintain accurate confidential customer records
You will serve as the single point of contact for customers ensuring smooth post-order interactions

Job Summary

  • You will serve as the single point of contact for customers ensuring smooth post-order interactions.
  • The role involves coordinating communication between clients and internal teams including production, quality, and engineering.
  • Hitachi Energy offers comprehensive group insurance, a pension plan with beneficial contributions, and a dynamic social club.

Matching Summary

You will serve as the single point of contact for customers ensuring smooth post-order interactions.

Salary

Not specified; Not specified; Comprehensive group insurance and pension plan included

Skills & Requirements

Must-have

  • Complete order management from receipt to shipping
  • Bilingual French and English communication skills
  • Maintain accurate confidential customer records
  • Track orders changes and cancellations proactively
  • Resolve customer issues with internal teams

Nice-to-have

  • Manufacturing environment experience preferred
  • Advanced Excel and SAP proficiency
  • Strong organizational and prioritization skills
  • Ability to manage multiple tasks simultaneously
  • Team spirit and positive professional relationships

Key Requirements

  • Work authorization required for Canada
  • College degree in administration or equivalent
  • 3 to 5 years customer service experience
  • Excellent oral and written bilingual skills

Work Rights

Must have work permit for Hitachi Energy in Canada

Tailored Resume

Cover Letter