It Infrastructure Operations Engineer I

Astreya

Hyderabad, India
Fully remote
24x7 support environment
Basic troubleshooting skills
Ticketing system experience
The role involves monitoring server and network infrastructure health and responding to service tickets. You will perform basic troubleshooting and escalate complex issues to senior engineers. This position offers an opportunity to work in a fast-paced environment while contributing to continuous improvement efforts in documentation and runbooks

Job Summary

  • The role involves monitoring server and network infrastructure health and responding to service tickets. You will perform basic troubleshooting and escalate complex issues to senior engineers. This position offers an opportunity to work in a fast-paced environment while contributing to continuous improvement efforts in documentation and runbooks.

Matching Summary

The role involves monitoring server and network infrastructure health and responding to service tickets. You will perform basic troubleshooting and escalate complex issues to senior engineers. This position offers an opportunity to work in a fast-paced environment while contributing to continuous improvement efforts in documentation and runbooks.

Skills & Requirements

Must-have

  • 24x7 support environment
  • basic troubleshooting skills
  • ticketing system experience

Nice-to-have

  • strong communication skills
  • eagerness to learn
  • team collaboration

Key Requirements

  • Bachelor's degree in related field
  • 2+ years in IT support roles
  • basic understanding of networking fundamentals

Work Rights

Not specified

Tailored Resume

Cover Letter