Customer Service Specialist

SBDINC

Warsaw, Poland
Base: not specified; bonus/equity: not specified; ...
Hybrid
Customer order process management
Fluent english communication
Erp system experience
As a Customer Service Team Member, you will provide an extraordinary customer experience by ensuring a seamless order management and Customer Service activity

Job Summary

  • As a Customer Service Team Member, you will provide an extraordinary customer experience by ensuring a seamless order management and Customer Service activity.
  • You’ll receive a great benefits plan including private medical care, life insurance subsidized by the employer, and an option to join an Employee Pension Plan.
  • Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe.

Matching Summary

As a Customer Service Team Member, you will provide an extraordinary customer experience by ensuring a seamless order management and Customer Service activity.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Private medical care, life insurance, multicafeteria system, Employee Pension Plan option

Skills & Requirements

Must-have

  • Customer order process management
  • Fluent English communication
  • ERP system experience
  • MS Excel proficiency
  • Customer dispute resolution
  • Hybrid work arrangement

Nice-to-have

  • Knowledge of German and/or Dutch
  • Solution-oriented approach
  • Adaptability to change
  • Collaborative team environment
  • Customer-focused mindset
  • Experience with SAP

Key Requirements

  • Fluent English spoken and written
  • Experience with ERP systems
  • Proficiency in MS Excel
  • Contract until end of 2026

Work Rights

Not specified

Tailored Resume

Cover Letter