Institutional Banking Client Services (IBCS) is a dynamic, multi-faceted operations team that partners with Institutional Banking and Markets to deliver Transaction Banking solutions to clients
Job Summary
Institutional Banking Client Services (IBCS) is a dynamic, multi-faceted operations team that partners with Institutional Banking and Markets to deliver Transaction Banking solutions to clients.
As an Associate, you will be the first point of contact for clients managing their Transaction Banking queries across products such as Corporate Cards, Payments, and Merchant Services.
CommBank is committed to building a diverse and inclusive workforce and supports flexible work arrangements with at least half the time spent in office each month.
Matching Summary
Institutional Banking Client Services (IBCS) is a dynamic, multi-faceted operations team that partners with Institutional Banking and Markets to deliver Transaction Banking solutions to clients.
Skills & Requirements
Must-have
Transactional Banking product knowledge
Client query management
Multi-channel communication skills
Risk mitigation and control awareness
Relationship building with clients
Ability to prioritize tasks under deadlines
Nice-to-have
Adaptive and flexible to business needs
Problem solving and judgment skills
Initiative to improve performance
Trusted partner to internal and external stakeholders
Experience in Branch or Business Banking environments
Key Requirements
Experience with Transactional Banking products or services