BANAMEX VOLANTE SR DISTRITO AGUASCALIENTES (P0000168247)

Citigroup

Aguascalientes, Aguascalientes, Mexico
On-site
2-4 years relevant experience
Customer service and finance background
Proficient in microsoft office
Citigroup is seeking a Customer Service Representative for its Banamex branch in Aguascalientes, Mexico. This entry-level position involves managing client inquiries, providing resolutions, and ensuring customer satisfaction while adhering to departmental standards

Job Summary

  • The role is an entry-level position responsible for assisting in customer-related activities and providing resolutions in coordination with the Customer Service team.
  • Employees will manage client inquiries, develop and maintain client portfolios through regular calls and face-to-face interactions, and provide transactional scorecards.
  • Citi offers a global career opportunity with over 230,000 dedicated people, focusing on growth, community impact, and exceptional client experiences.

Matching Summary

Match Score: 75

Citigroup is seeking a Customer Service Representative for its Banamex branch in Aguascalientes, Mexico. This entry-level position involves managing client inquiries, providing resolutions, and ensuring customer satisfaction while adhering to departmental standards.

Skills & Requirements

Must-have

  • 2-4 years relevant experience
  • Customer service and finance background
  • Proficient in Microsoft Office
  • Critical thinking and crisis management
  • Attention to detail and accuracy

Nice-to-have

  • Clear written and verbal communication
  • Building strong client relationships
  • Exceptional client experience focus
  • Proven problem-solving skills

Key Requirements

  • High school diploma or equivalent
  • 2-4 years of relevant experience
  • Experience in customer service and/or finance

Work Rights

Not specified

Tailored Resume

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