This role involves partnering with senior leaders to design and scale core processes across the global customer lifecycle
Job Summary
This role involves partnering with senior leaders to design and scale core processes across the global customer lifecycle.
The ideal candidate will translate ambiguous business problems into clear technical requirements for CRM engineering teams.
MongoDB offers a supportive culture with benefits including 20 weeks of fully-paid parental leave and fertility assistance.
Matching Summary
This role involves partnering with senior leaders to design and scale core processes across the global customer lifecycle.
Salary
Base: $84,000 - $165,000 USD; Bonus/Equity: Equity included in total compensation package; Benefits: Flexible PTO, 401(k), parental leave, health insurance
Skills & Requirements
Must-have
7+ years GTM Operations experience
Salesforce CRM system expertise
Cross-functional stakeholder management
Global process design and scaling
Data-driven operational metrics
Nice-to-have
Consumption or pay-as-you-go business model
Mentoring senior team members
Proactive ownership mindset
Experience with hybrid/remote models
Key Requirements
Bachelor's Degree in Business, Economics, Finance, or Computer Science
7+ years of work experience in GTM or Revenue Operations
Based in the United States for hybrid or remote work