Member Services Representative - La Jolla

Ymca of San Diego County

La Jolla, CA, US
Base: $17.75 - $20.41 ph; bonus/equity: not specif...
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Active listening with members
Process membership transactions
Cash handling procedures
** The YMCA of San Diego County is seeking a part-time Member Services Representative in La Jolla, responsible for building relationships with members and promoting YMCA programs through excellent customer service. The role involves engaging with potential and current members, processing membership transactions, and maintaining a welcoming environment. **

Job Summary

  • The Member Services Representative is responsible for building positive relationships among members to increase membership.
  • The role involves conducting member interviews, processing sales, and engaging in active listening to understand individual goals.
  • Employees must model YMCA character values of caring, honesty, respect, and responsibility while working in a team-oriented environment.

Matching Summary

Match Score: 75

** The YMCA of San Diego County is seeking a part-time Member Services Representative in La Jolla, responsible for building relationships with members and promoting YMCA programs through excellent customer service. The role involves engaging with potential and current members, processing membership transactions, and maintaining a welcoming environment. **

Salary

Base: $17.75 - $20.41 per hour; Bonus/Equity: Not specified; Benefits: Employee perks available

Skills & Requirements

Must-have

  • Active listening with members
  • Process membership transactions
  • Cash handling procedures
  • Facility access monitoring
  • Sales and engagement techniques

Nice-to-have

  • Passion for YMCA mission
  • Conflict resolution skills
  • Team-oriented environment
  • Cause-driven sales approach
  • Enthusiastic personality

Key Requirements

  • 6+ months sales experience preferred
  • CPR/AED and First Aid certification within 30 days
  • Fingerprinting required prior to work
  • Basic Windows application knowledge
  • Minimum three days per week availability including one weekend day

Work Rights

Not specified

Tailored Resume

Cover Letter