Base: $17.75 - $20.41 ph; bonus/equity: not specif...
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Active listening with members
Process membership transactions
Cash handling procedures
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The YMCA of San Diego County is seeking a part-time Member Services Representative in La Jolla, responsible for building relationships with members and promoting YMCA programs through excellent customer service. The role involves engaging with potential and current members, processing membership transactions, and maintaining a welcoming environment.
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Job Summary
The Member Services Representative is responsible for building positive relationships among members to increase membership.
The role involves conducting member interviews, processing sales, and engaging in active listening to understand individual goals.
Employees must model YMCA character values of caring, honesty, respect, and responsibility while working in a team-oriented environment.
Matching Summary
Match Score: 75
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The YMCA of San Diego County is seeking a part-time Member Services Representative in La Jolla, responsible for building relationships with members and promoting YMCA programs through excellent customer service. The role involves engaging with potential and current members, processing membership transactions, and maintaining a welcoming environment.
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Salary
Base: $17.75 - $20.41 per hour; Bonus/Equity: Not specified; Benefits: Employee perks available
Skills & Requirements
Must-have
Active listening with members
Process membership transactions
Cash handling procedures
Facility access monitoring
Sales and engagement techniques
Nice-to-have
Passion for YMCA mission
Conflict resolution skills
Team-oriented environment
Cause-driven sales approach
Enthusiastic personality
Key Requirements
6+ months sales experience preferred
CPR/AED and First Aid certification within 30 days
Fingerprinting required prior to work
Basic Windows application knowledge
Minimum three days per week availability including one weekend day