Service Manager

Trimble

Danderyd, Sweden
Fully remote
Customer-facing communication skills
Experience in service coordination
Ability to manage multiple tasks
As a Service Manager, you will be the trusted point of contact for support and maintenance managers at Trimble’s customers and partners

Job Summary

  • As a Service Manager, you will be the trusted point of contact for support and maintenance managers at Trimble’s customers and partners.
  • You will work closely with the European support manager and Trimble's Swedish partner to ensure incidents are handled consistently.
  • This role is focused on the operation and support of our software solutions for the Forestry industry.

Matching Summary

As a Service Manager, you will be the trusted point of contact for support and maintenance managers at Trimble’s customers and partners.

Skills & Requirements

Must-have

  • Customer-facing communication skills
  • Experience in service coordination
  • Ability to manage multiple tasks

Nice-to-have

  • Calm under pressure
  • Interest in IT service management
  • Experience with GIS applications

Key Requirements

  • 1–2 years of experience in a customer-facing role
  • Strong verbal and written communication skills in English and Swedish
  • Familiarity with ITIL concepts

Work Rights

Not specified

Tailored Resume

Cover Letter