Banking Services Operations Associate Iv - Estate Services

mvt.se

Buffalo, New York, United States of America
$20.55 - $34.25 hourly ph
**
Consumer support for complex products
Legal document review
System updates and credit bureau coding
** The job posting is for a Banking Services Operations Associate IV specializing in Estate Services at M&T Bank in Buffalo, New York. The role involves providing support to customers regarding estate management, processing legal documents, and maintaining regulatory standards while ensuring effective communication and quality control. **

Job Summary

  • Provides first line consumer support to internal and external customers across moderately complex products requiring knowledge of pertinent products, a broad spectrum of legal documents, and pertinent regulations.
  • Respond to inquiries from the Estates and/or surviving account holders of deceased customer regarding less complex, single-product, account relationships.
  • Interpret legal and Bank documents for internal processing through analysis of circumstances and document recommended action steps to management.

Matching Summary

Match Score: 75

** The job posting is for a Banking Services Operations Associate IV specializing in Estate Services at M&T Bank in Buffalo, New York. The role involves providing support to customers regarding estate management, processing legal documents, and maintaining regulatory standards while ensuring effective communication and quality control. **

Salary

$20.55 - $34.25 Hourly

Skills & Requirements

Must-have

  • Consumer support for complex products
  • Legal document review
  • System updates and credit bureau coding
  • Written communication to customers
  • Daily quality control review

Nice-to-have

  • Promote belonging and brand reflection
  • Adhere to risk and regulatory standards

Key Requirements

  • Associate's Degree and 1 year work experience
  • 3 years higher education/work experience (in lieu of degree)
  • Proficiency with personal computers
  • Excellent verbal and written communication skills
  • Problem solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter