Banking Services Operations Associate Iv - Estate Services
mvt.se
Buffalo, New York, United States of America
$20.55 - $34.25 hourly ph
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Consumer support for complex products
Legal document review
System updates and credit bureau coding
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The job posting is for a Banking Services Operations Associate IV specializing in Estate Services at M&T Bank in Buffalo, New York. The role involves providing support to customers regarding estate management, processing legal documents, and maintaining regulatory standards while ensuring effective communication and quality control.
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Job Summary
Provides first line consumer support to internal and external customers across moderately complex products requiring knowledge of pertinent products, a broad spectrum of legal documents, and pertinent regulations.
Respond to inquiries from the Estates and/or surviving account holders of deceased customer regarding less complex, single-product, account relationships.
Interpret legal and Bank documents for internal processing through analysis of circumstances and document recommended action steps to management.
Matching Summary
Match Score: 75
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The job posting is for a Banking Services Operations Associate IV specializing in Estate Services at M&T Bank in Buffalo, New York. The role involves providing support to customers regarding estate management, processing legal documents, and maintaining regulatory standards while ensuring effective communication and quality control.
**
Salary
$20.55 - $34.25 Hourly
Skills & Requirements
Must-have
Consumer support for complex products
Legal document review
System updates and credit bureau coding
Written communication to customers
Daily quality control review
Nice-to-have
Promote belonging and brand reflection
Adhere to risk and regulatory standards
Key Requirements
Associate's Degree and 1 year work experience
3 years higher education/work experience (in lieu of degree)