Patient Service Representative (psr) - Full-time (east Glenview)

Advocate Aurora Health

Glenview, IL, US
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
Not specified
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
Advocate Aurora Health is seeking a full-time Patient Service Representative in Glenview, IL, who will be responsible for ensuring a seamless patient experience by providing high-quality customer service, handling billing inquiries, and maintaining accurate medical records. The role requires strong customer service skills and experience managing difficult situations, with shifts varying throughout the week including weekends

Job Summary

  • This role supports providers by connecting with patients to ensure a seamless and compassionate healthcare experience.
  • The position involves efficient patient services including appointment scheduling, billing information entry, and maintaining accurate medical records.
  • Advocate Health offers comprehensive benefits including health insurance, retirement plans, and educational assistance programs.

Matching Summary

Match Score: 75

Advocate Aurora Health is seeking a full-time Patient Service Representative in Glenview, IL, who will be responsible for ensuring a seamless patient experience by providing high-quality customer service, handling billing inquiries, and maintaining accurate medical records. The role requires strong customer service skills and experience managing difficult situations, with shifts varying throughout the week including weekends.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including PTO, health/welfare, and retirement match

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers

Nice-to-have

  • Passion for patient care
  • Teamwork and collaboration skills
  • Commitment to equity and excellence

Key Requirements

  • High school diploma or equivalent required
  • 1-2 years related customer service experience
  • Ability to handle difficult customers

Work Rights

Not specified

Tailored Resume

Cover Letter