Head Of Servicing And Collections

rippling

Seattle, WA, United States
Remote
Collections strategies across lending and payments
Policy development and execution
Cross-functional collaboration with product and finance
Rippling provides a unified platform to manage HR, IT, and Finance functions including payroll, benefits, and corporate cards

Job Summary

  • Rippling provides a unified platform to manage HR, IT, and Finance functions including payroll, benefits, and corporate cards.
  • The Head of Servicing & Collections will optimize collections and recoveries to impact financial performance while ensuring customer experience and regulatory compliance.
  • Rippling values in-office collaboration for employees living near offices and offers competitive salary, benefits, and equity.

Matching Summary

Rippling provides a unified platform to manage HR, IT, and Finance functions including payroll, benefits, and corporate cards.

Skills & Requirements

Must-have

  • collections strategies across lending and payments
  • policy development and execution
  • cross-functional collaboration with Product and Finance
  • operating in regulated environments
  • data analysis and translating insights

Nice-to-have

  • strong ownership mentality
  • strategic instincts with operational focus
  • experience with SQL
  • managing third-party vendor relationships
  • building durable long-term strategies

Key Requirements

  • 10+ years collections strategy experience
  • experience with lending, payments, subscription products
  • experience in regulated environments
  • ability to navigate multi-geography regulatory constraints

Work Rights

Not specified

Tailored Resume

Cover Letter