Customer Success Manager

Global Payments

Bachelor's degree or equivalent experience
Minimum 2 years relevant experience
Technical aptitude for payment systems
The role involves providing accurate technical information and assistance regarding the organization's product and services

Job Summary

  • The role involves providing accurate technical information and assistance regarding the organization's product and services.
  • Candidates will act as the primary contact for clients to resolve issues, validate corrective actions, and propose new solutions.
  • The position requires building productive internal and external working relationships while advocating for client needs within Global Payments.

Matching Summary

The role involves providing accurate technical information and assistance regarding the organization's product and services.

Skills & Requirements

Must-have

  • Bachelor's degree or equivalent experience
  • Minimum 2 years relevant experience
  • Technical aptitude for payment systems
  • Effective written and oral communication
  • Client consultation and needs assessment

Nice-to-have

  • 4 years experience in credit card industry
  • Knowledge of Issue Resolution Methodology
  • Ability to translate technical concepts
  • Experience with database maintenance
  • Proven track record in customer relationships

Key Requirements

  • Bachelor's Degree
  • Minimum 2 Years Relevant Experience
  • Preferred 4 Years Credit Card Industry Experience

Work Rights

Not specified

Tailored Resume

Cover Letter